I reported a suspicious email to Chase and received this back. This was a card I have but don't use so I was concerned how anyone could have gotten my information.  The one thing that really scared me is that they had what appeared to be a link to Chase (www.chase.com) they wanted you to click on and go there to update your information.  A lot of this is common sense but still good to know.  Plus I love the Special note.   :)

Thank you for submitting a suspicious e-mail message for
our evaluation. We review each message submitted to us via
e-mail and will determine if further action is needed.

A number of the suspicious e-mail messages customers and
others receive appear to have originated from Chase.
Fraudulent e-mail takes on many forms. Most commonly, the
originators try to impersonate legitimate businesses in
hopes of tricking innocent customers into providing
confidential information such as account numbers or Social
Security numbers.

SPECIAL NOTE:  If you have responded to a phishing e-mail
(that appears to have originated from Chase) by entering
personal or account information into an e-mail or
unauthorized site, please immediately call our customer
service team for further guidance and assistance, using
the toll-free number on the back of your credit or
ATM/debit Card or on your statement.

We proactively work to stop fraudulent messages; however,
criminals with malicious intent continually look for new
ways to circumvent security measures.

To help you safeguard your personal and financial
information, we recommend that you be suspicious of any
e-mail that:

- Requires you to enter personal information directly
into the e-mail or submit that information some other way
- Threatens to close or suspend your account if you do
not take immediate action by providing personal
information
- States that your account has been compromised or that
there has been third-party activity on your account and
asks you to enter or confirm your account information
- States that there are unauthorized charges on your
account and requests your account information
- Asks you to enter your User ID, Password or account
numbers into an e-mail or non-secure webpage
- Asks you to confirm, verify or refresh your account,
credit card or billing information

I send them a notice to when I get weird stuff,,, its a good thing to do.
;)

Quote from: Elfie on May 26, 2011, 01:28:08 PM
I send them a notice to when I get weird stuff,,, its a good thing to do.
;)

Yes it is.  I usually send them the link and a copy of the email I received.  :)